Customer Data Paves Way for Purchase-to-Use Attitude
At Cloud Expo, Matthew Shanahan to discuss how businesses can leverage data science methods to increase revenue
By: Elizabeth White
Mar. 17, 2014 08:00 AM
In the Subscription Economy, purchase-to-use is winning, and purchase-to-own is on its way out. The key to success is that customers are actually using a product or service and in the Subscription Economy, the future is clear: delivering value drives revenue. Accessing this data to understand usage, and resulting customer value, is mandatory to survival.
In his session at 14th Cloud Expo, Matthew Shanahan, SVP of Marketing and Strategy at Scout by Service Source, will discuss how businesses in industries such as telecom, SaaS, financial services, healthcare and education can, and are, leveraging data science methods to predict and avoid customer churn and increase revenue.
Prior to Documentum, Shanahan was a manager at Accenture, specializing in advanced enterprise architectures for Global 500 companies.
Shanahan earned a Bachelor of Science in Electrical Engineering and a Master of Science in Electrical Engineering from the University of Washington
A Rock Star Faculty, Top Keynotes, Sessions, and Top Delegates!
The growth and success of Cloud Computing will be on display at the upcoming Cloud Expo® conference and exhibition in New York City, New York, June 10-12, 2014.
All main layers of the Cloud ecosystem will be represented at the 14th International Cloud Expo® - the infrastructure players, the platform providers, and those offering applications, and they'll all be here to speak, sponsor, exhibit and network.
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